Avis Alexander Casino 2025 Bonus 100% max 100 + 100 Free Spins

We had tried to assist the player and had extended the complaint's timeline. However, the player had not responded, preventing further investigation. Eventually, the player had informed us that the withdrawal had been successfully processed, leading us to close the complaint as resolved.

The Complaints Team had agreed to contact the casino after the two-week period if the funds hadn't been received. The player later confirmed that the issue had been resolved as the money had been successfully transferred to his bank account. Consequently, the Complaints Team had closed the complaint as 'resolved'. There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos.

Why didn't this bonus work?

Customer service informed them that their account was closed due to an incorrect nationality provided during registration. The complaint was initially rejected due to the player registering from a country different from their actual location. However, upon revisiting the issue, the casino had a change of heart and decided to refund the player. The player from Estonia has requested withdrawal a few days ago. The player's winnings were voided for betting over the maximum allowed limit. The player had misunderstood the rules regarding which games contributed to the wagering requirements due to the way it was written in the terms and conditions.

Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Sadly, our database currently has no user reviews for Alexander Casino.

Player’s deposits have never been credited to his casino account.

The player was allowed to deposit and wager an amount exceeding the set limit. The casino later informed us the issue that caused the deposit limit setting to not function propersly had been resolved. The player from Portugal requested a withdrawal 2 weeks ago, but he still hasn’t received his winnings. The complaint was resolved as the player received his withdrawal. To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process.

Mesurons la fiabilité et la sécurité de Alexander Casino

In the table below, you can see an overview of language options at Alexander Casino. We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. In our comprehensive review of all relevant aspects, Alexander Casino has attained an Above average Safety Index of 7.3.

The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources. The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The player from Germany alexandercasino tried to set a deposit limit, but the tool seemed to not be working properly.

The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD. The player had received this balance but had contested the unclear terms and conditions. After she submitted her complaint, the casino had contacted her, acknowledging the unclear terms, and had recredited 300 USD to her account.

• We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it.
• Alexander Casino has been subject to a thorough evaluation done by our expert casino review team.
• The player from France had claimed a bonus and had winnings worth 500 USD.
• The player from Ireland won a jackpot of €2,275 on Dublinbet but the winnings were not credited to her account.

We have carefully examined and analyzed the Alexander Casino Terms and Conditions as part of our review of Alexander Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

However, Dublinbet requested proof from a Skrill account for withdrawal, which she did not possess. She had provided transfer confirmations for the bank transactions. The issue was resolved after the casino verified her account and initiated the withdrawal. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Alexander Casino.

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such. The player from Spain has requested a refund, but the money has been misplaced to a different account. The player from Spain has deposited money into his account, but the funds seem to be lost. The player struggles to withdraw his balance for unknown reason. The complaint was resolved as the player received her winnings.